Fresh and lean meal delivery reviews năm 2024

Overall good choices but she order two…

Overall good choices but she order two chickens tikka masala and one of them arrive with just rice and no veggies (2/10 order). This was a disappointment. Can we get a credit for the partial meal?

Date of experience: February 20, 2024

My order was delayed by UPS

My order was delayed by UPS. Fresh and Lean shipped the order con time, however UPS delayed it for 6 days. When I notified Fresh and Lean they immediately credited my account the full amount of the order. This is why I have stayed with them. Thanks

Date of experience: February 22, 2024

Diversity rocks.

Food is delicious, absolutely delicious. I love the variety of foods across ethnicities and lifestyles (Mediterranean, Keto, Paleo, etc.), the quality, promptness (from the initial sign up delivery was one week or less), and the email reminders to order your meals.

Date of experience: February 20, 2024

I really love the plant based options

I really love the plant based options. I wanted to try to get healthier after watching the Netflix “twin experiment” and finding out I have elevated small particle cholesterol . I have more energy now, lost weight and excited to eat and I don’t feel like I’m compromising taste by eating healthier-I look forward to the meals. They are also very easy to take to work. Very Happy!

Date of experience: February 06, 2024

Reply from Fresh N' Lean

Feb 14, 2024

Hi Melissa. This is amazing! I'm so happy to hear our service has been able to help and you look forward to the meals. Enjoy! :)

Poor Customer Experience & Product

Intriguing concept with poor follow through. Food taste bland or worse, nutrition facts provide for very salty and highly carb foods on Mediterranean and even Paleo diets. Shipping was delayed on my first order..bad start...after 2 orders I cancelled the product on the website but customer service failed to acknowledge it and charged me for a product I cancelled...then told me its my fault their website didn't malfunctioned, they didn't get the cancellation well before the next shipment and doesn't send cancel confirmations like an experienced company should. This last part is why they get a review..bush league customer service that takes no accountability = failure.

Date of experience: February 07, 2024

Terrible experience with this company

Terrible experience with this company. I established an account, which required me to provide PAYMENT information FIRST - BEFORE ordering any food. After entering all payment information, site takes you to your food choices - EVERYTHING was sold out except one entrée. Made NO selections as I didn't want ONE DINNER for the entire week, and backed out of the system. Was charged anyway, and will receive 10 of the same dinners that I didn't want nor order. The system is set-up to charge your account overnight - if you order different food or not. Legit companies don't need to scam you for cash = avoid this company and find out e of their competitors.

Date of experience: February 19, 2024

Fresh, healthy food!

I absolutely love the food selections… It is always very fresh, tasty, and just enough food for my meal. I also appreciate the simplicity. I was just putting into my lunchbox and taking it to work. I have tried many of these types of meals from other companies, but fresh and lean is far above the rest!

Date of experience: February 06, 2024

Reply from Fresh N' Lean

Feb 15, 2024

Hi Maureen. This is great to hear! We are happy to help. Enjoy! :)

Johannah was very helpful

Johanna answered my question, set up my next delivery, and was very professional.

Date of experience: February 20, 2024

Clean nutrition at an affordable cost. AND it tastes delicious!

The food is clean, nourishing, solid portions, and I never feel like I've over/under eaten. The variety of choices is great and I can always get a mixture of meats, fish, veggies, and any vegan options too. Having the support of a staff nutritionist as well is helpful to remove any guessing from my end on what I should eat and what I can try. Lastly, some of the extras like the bulk meats, almond butter cups (these are CRAZY GOOD), and granola, nuts, etc. are great additions to the weekly meal plan to keep me from spending excess budget on eating out and snacking throughout my week. Well priced too! A similar ready-to-eat meal that's organic and quality costs around $20/meal in stores. Clean, easy, efficient!

Date of experience: January 12, 2024

Reply from Fresh N' Lean

Feb 1, 2024

Hi Adam. I'm very happy to hear you are enjoying the service and we've been able to help! We are continuing to work on improving the menu and allowing healthier options for any time of day. :)

Shipping boxes, meal packaging...CHEAP!!!!

Shipping boxes both tore open the first two weeks of delivery. Super cheap boxes. Consider getting boxes from Amazon for free. The boxes carry a lot of weight and you can tear using your pinky finger. What???? You have to reorder the second week before you have even tasted the first. Meal packages are impossible to open and require scissors, knife or scalding yourself with steam.

Idea, spend 15 cents more on better shipping boxes and 10 cents more on a meal you can open with your hand and not require a carpenter's tool set and welder's gloves to open. I have to work more for these meals than they are worth.

Date of experience: February 17, 2024

Good food, good price.

The food is quite tasty, though some dishes can be rather bland. I don't have a frame of reference for how much these services should cost, but I think Fresh N' Lean's product is competitive in both quality and cost.

Date of experience: February 06, 2024

Reply from Fresh N' Lean

Feb 14, 2024

Hi Jamil. Good to hear most meals have worked out but I am sorry to hear some were bland. Thank you for the feedback! :)

Excellent customer support

Last week I was scheduled to receive my 1st FNL delivery which unfortunately, was delayed due to weather. I reached out to Fresh N Lean’s customer support & they were extremely helpful! While I wasn’t able to eat the meals due to the extended time out of refrigeration, I was able to receive a full credit back to my account for my next order. Thanks Frank S.!

Date of experience: January 22, 2024

Reply from Fresh N' Lean

Feb 1, 2024

Hi Michele. I'm so sorry to hear you were part of the weather delay we experienced and were not able to enjoy those meals right away. I'm happy to hear our CX team was able to get you taken care of! I'll be sure to pass this over to Frank. :)

Very pleased with Fresh n Lean and highly recommend.

Very pleased with Fresh n Lean and highly recommend. Selections are categorized and you have the ability to chose from one or all categories. How they are able to make each meal taste so good is incredible and brilliant.

Date of experience: February 04, 2024

Reply from Fresh N' Lean

Feb 8, 2024

Hi S. Very happy to hear this! Enjoy! :)

Incorrect meals

I continue to receive meals I didn’t order. If you run out of the meals I selected don’t just send me replacements that I don’t want.

Date of experience: February 17, 2024

Finally, mostly organic ready to eat meals!

Great, healthy food. Finally, a mostly organic, ready to eat delivery service!! Great service as well. ... Just the website is a small issue. I hope they can fix it so we can see all ingredients on each meal AS you order it.

Date of experience: January 30, 2024

Reply from Fresh N' Lean

Feb 6, 2024

Hi Christina. I'm happy to hear you are enjoying the meals and service. We strive to help fuel the body with healthy ingredients. Our team is working to improve our website to make it as easy as possible by providing as much detail as we can. Thank you for giving us the chance to work on those improvements. :)

I legitimately don’t know how I used to live without Fresh N Lean!

I’ve been utilizing Fresh N Lean for over two years now, and it has been an absolute game-changer for my busy lifestyle. I legitimately don’t know how I used to live without it! It’s one of those things you don’t realize the impact of having freshly prepared healthy food delivered to your house every week. No more plastic Tupperware, no more late nights in the kitchen cleaning dishes...I’ll even go multiple weeks sometimes without even needing to go to the grocery store. Fresh N Lean has made my life insurmountably better in so many ways, and it is the only meal prep company that doesn’t actually feel or taste like meal prep. The ingredients taste fresh and appealing, not like typical meal prep fare. I feel good about eating clean, wholesome meals without all the prep work. It's so convenient to have delicious, healthy dishes delivered to my door. Thanks, Fresh N Lean, for making it easy to eat healthy and delicious meals and for providing an invaluable solution for my busy lifestyle!

Date of experience: January 23, 2024

Reply from Fresh N' Lean

Feb 1, 2024

Hi Austin. It is so great to hear that we are able to help you with your busy lifestyle and help you continue to make those healthy choices to fuel your body! Thank you for allowing us the opportunity. Enjoy! :)

Dislike the packaging

Dislike the packaging, is very hard to open, have to add seasoning to the meals and are more expensive than other meal delivery services

Date of experience: February 20, 2024

I was so shocked & disappointed by…

I was so shocked & disappointed by these meals. They are bland, dry, tasteless, and very unappetizing. I tried four of the seven I ordered, to see if any tasted better than the last. They didn't. I threw the rest away and cancelled my subscription. Two examples: Greek Lemon Garlic Chicken. Dry, chicken was tough, no Feta cheese at all (as stated in description), STRONG flavor of way too much oregano (the only taste, almost used, it would seem to over compensate, for the lack of anything else.). Garlic Butter White Fish over Creamed kale & mixed squash. Fish was tasteless, no garlic butter, Kale was NOT creamed, squash was very dry & tasteless. With the seasoning stated on the meal labels, these dishes should have had at least some flavor, but there truly was none. I couldn't bring myself to try the remaining two meals in my order. As another poster said, meals are incredibly difficult to get into, which just added to the frustration of this food.

Date of experience: February 10, 2024

Reply from Fresh N' Lean

Feb 16, 2024

Hi Judith. This is very saddening to hear about your overall experience. We truly appreciate you giving specific examples of the meals you are referencing so our team can look at the meals/recipes to potentially reform. I completely understand the frustration of the packaging with the experience you mentioned, we've been working to find another solution although we have not found a comparable option. I can assure you, that we are continuing to look into our options for the future and will hopefully find an easier option along with being able to maintain the freshness. I want to be sure this is resolved for you and we make this right, I'll be taking a look into your account and will send an email to further assist from [email protected] so please be sure to keep an eye out.

Sincerely, Des

Tranformative experience

So, I've been a customer for almost 6 months. I'm of the opinion that if and when things go wrong, the measure of a great company is how they repair and turn a negative customer experience around. That said, there were a couple of errors made in my weekly food order, however one person stands above Board n truly transforming a unpleasant experience to one that made me a more reliable customer. Karen B is that person at fresh and lean who has given white glove, bespoke top tier 5 star customer service. This is to say, the service is excellent. And the food... It is delicious and really and truly fresh and healthy. You never feel bloated yet it is always filing. If you have a busy schedule, it's so nice to come home and just warm the food up! Some meals can be on the spicy side but just make sure you indicate your palette preferences in your profile. The general Customer service email can sometime take a couple of days to respond, but they are improving and it is a family company, which means alot to me: not a big corporation. If you want to support a family company with 5 star food and 5 star service go with Fesh and lean.

Date of experience: January 30, 2024

Reply from Fresh N' Lean

Feb 6, 2024

Hi Roy. This is amazing to hear! I will be sure to pass this along to Karen. We greatly appreciate your time and supporting our company. :)

Can I lose weight with fresh and lean meals?

Fresh N Lean offers meal plans like Keto and Paleo, which can support weight loss when paired with a balanced diet and lifestyle. However, individual results can vary, and it's best to consult with a healthcare professional for personalized advice.

Is fresh and lean easy to cancel?

If you'd like to cancel a meal plan, visit your customer dashboard, click “Plans”, then click “Edit” on the active meal plan you'd like to cancel. Scroll to the bottom of the page and there will be a button you will select, below the snacks, that reflects “cancel subscription”.

How does fresh and lean work?

Heat And Eat Our meals ship fresh, arrive fresh, and are never frozen. They're ready for the microwave, oven, or stove. All you have to do is heat and eat. No prep.

What is the difference between CookUnity and fresh and lean?

Read our editorial mission & see how we test. CookUnity lets you pick whatever food you want from the weekly menu, unlike Fresh N Lean which uses your selected guidelines to make its food delivery choices. CookUnity also lets you add extras, such as drinks, treats, and breakfast items for a few extra bucks.