Who is responsible for authorizing a request for change as part of the change management process?
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Show Change management is a group that accesses, approves, implement and reviews a change in a controlled manner. Each role is responsible for completing a specific task. The roles identified in change management are – Change Manager The Change Manager acts as a facilitator, responsible for the overall change management process. His primary responsibilities are –
You may also like - IT Support: What are the different levels? Change Advisory Board (CAB) It is a group of individuals that act as an advisory committee for the changes that are categorized as major or significant. CAB, along with Change manager is responsible for final review; approval and authorizing a change .They have the authority to re-asses the risk level or impact level. They can request for additional information before approving a change or can reject it if required. Emergency Change Advisory Board (CAB/EC) A subset of CAB that acts as decision makers on the changes categorized as emergency. An emergency change needs to be approved and authorized immediately. Change Requestor or Change Initiator A person who initiates or requests for a change. The change requestor is required to provide all necessary information and justification for the change. Apart from this his other responsibilities include – You may also like - 10 Service Management Tips For Start-ups Organize and plan activities for a change.
Change Assignee/Tester/Implementer The owner of the change – if the change requestor is someone else. His responsibilities include –
Change Approver Manager who provides first level approval to a RFC before it goes to CAB review. His responsibilities include –
Changes are maintained and controlled through a change management system – a tool utilized for tracking and documenting all the activities (initialization, approval, update, close) related to the proposed change. Click Here for ITIL Course Which of these is a recognized "business benefit" or "value statement" for the service transition lifecycle stage? 1. Deliver changes to services with a consistent approach 2. Manage the business strategic plans 3. Control the assets of the infrastructure 4. Improve business strategy through service transformation 5. Provide increased confidence in the success of changes A. 1, 2, 3, and 4 B. 2, 4, and 5 C. 1, 3, and 5 D. 1, 2, 3, 4, and 5 Which of these statements represent acceptable criteria for defining a standard change? 1. The risk associated to the change is low or clearly understood. 2. The change follows a defined procedure or predefined steps. 3. The change can be completed within 24 hours of being requested. 4. The change can be traced to a predefined trigger. 5. The change delivers its results to IT service providers only. A. 1, 3, and 5 B. 1, 2, and 4 C. 2, 3, and 4 D. 1, 2, 3, 4, and 5 Who is responsible for Authorising request for change as a part of change management process?The change manager is a key central role in the change management process. The change manager is responsible for accepting, processing, and changing status of Change Requests (CR).
Who is responsible for change request?The Change Requestor is the person submitting and owning the Change Request. The Change Requester is usually an IT staff member. Their responsibilities include: Secures appropriate business approval for the Change prior to starting the Change Management Process.
Who is responsible for change management process?Change managers—sometimes also known as change coordinators—are typically responsible for managing all aspects of IT changes. They prioritize change requests, assess their impact, and accept or reject changes. They also document change management processes and change plans.
Who is responsible for approving a change within the organization ITIL?Change Advisory Board (CAB)
CAB, along with Change manager is responsible for final review; approval and authorizing a change . They have the authority to re-asses the risk level or impact level.
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