My dell won t turn on
SymptomsEvery computer goes through a series of checks from the time that it is turned on until it boots into the operating system. When a computer does not turn on or boot into the operating system, it could be a failure with; Show
The steps to troubleshoot each issue vary depending on the type of symptoms that you are noticing on the computer. CauseResolutionIf your Dell computer does not turn on or boot into the operating system, it is recommended that you first perform a hard reset. Performing a hard reset fixes many problems and also drains residual power that may be causing the problem. Perform a hard reset.
Run a hardware diagnostic test.Running a hardware diagnostic test helps you identify potential hardware failure. Dell laptops, desktops, all-in-ones, and Windows-based tablets have an integrated diagnostic test. It is called the SupportAssist Pre Boot System Assessment or Enhanced Pre-Boot System Assessment (ePSA). NOTE: If the diagnostic test fails, make a note of the error code and validation code that the diagnostic test provides. This helps Dell Technical Support to identify which hardware component is causing the issue and provide repair options.
Identify the symptoms and troubleshootNo PowerWhen you press the power button, the Dell computer does not turn on. There is no indication of the computer turning on (all the LEDs are off).
Try these quick steps to recover your Dell computer from a power issue. Resolving No Power IssuesDuration: 00:34 Resolving Battery IssuesDuration: 00:23 No POSTWhen you press the power button, the power LED, CAPS lock, Scroll lock, and Num lock LEDs are blinking in a pattern. The computer may also emit beep codes that help identify errors on a specific hardware component.
Try these quick steps to recover your computer from a POST or startup issue. Resolving No Post IssuesDuration: 00:25 No BootWhen you press the power button, the computer turns on and completes the POST process. It does display an error message or fails to boot into the operating system.
Try these quick steps to recover your computer from a boot problem. Resolving No Boot IssuesDuration: 00:37 No VideoWhen you press the power button, the power LED, and other LED status are normal. But, the computer still has a blank or black screen. This indicates a video or display issue on the computer.
Try these quick steps to resolve video issues on a Dell computer. Additional InformationChromebox, Alienware, Inspiron, Retired Models, OptiPlex, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models, Fixed Workstations, Mobile Workstations Why won't my Dell laptop turn on even when plugged in?If your laptop won't turn on even when it is plugged in, there may be a faulty power supply or battery. Make sure the power cord is plugged into an outlet and check the battery to ensure the connection isn't loose.
How do I turn my Dell laptop on?How to Turn On a Dell Laptop. Plug the power cable into the laptop's charging port and the other end into an outlet. You can skip this step if you're confident the laptop battery has enough charge.. Open the laptop lid.. Locate and press the power button.. Wait while the laptop powers on.. Why is my laptop not turning on?If your laptop won't power on, even when it's plugged in could have a faulty power supply, battery, motherboard, video card or RAM. When troubleshooting a laptop that won't start, begin with the basics. Ensure the plug to the power cord is plugged into an outlet and to the computer.
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