Specified product is not installed on this machine please quit the installer and start over
ProblemYou are unable to deploy a software and you get an error - Fatal error during installation process. Show Why is this error caused?You will encounter this error due to one or more of the following reasons:
To resolve fatal error during software installation, follow the steps given below:Remove files of earlier installations Use Microsoft’s Windows Installer Cleanup utility to remove traces of previous installations. This utility does not remove files installed by the installation, which may need to be removed manually. For more information, refer to Microsoft’s knowledge base article, Description of the Windows Installer CleanUp Utility. Ensure the user account has administrative privileges to install software If you are running your installation on a Windows machine, you are more likely the administrator of your computer. Follow these steps to confirm administrative rights on your computer:
If you are installing the application on to a Windows 7 or Windows Vista computer, the user name specified in the Run As option should be the default Administrator (username should be Administrator) and not any other member of the Administrator group. Resolve machine-specific issues To check your hard disk space, follow the instructions given below:
If you are certain of having enough space to install the software on your computer, something else is causing the error. To clean the temp directory, follow the instructions given below: To clean your Temp directory, you first need to determine its location on your hard drive. Delete the contents of the directory either using a MS-DOS command or using Windows Explorer. To determine the location of the Temp directory: For User Temp files:
For System Temp files:
To delete the contents of the Temp directory: Choose one of the following methods to delete the contents
of the Temp directory. Using a MS-DOS command
Using Windows Explorer
To unlock a certain file on the machine:
Resolve Common Windows Installer issues Refer to the Microsoft Knowledge Base to resolve issues related to Windows Installer. Make sure to kill the related processes. The processes, files or browsers associated to the software can interrupt deployment if they are active. so, it is recommended to kill them manually before deployment or perform the deployment during system startup. Resolve application-specific errors These are MSI application specific errors. For example, some applications require a user profile to install. If you have not specified any user in Run As option, try installing the application as a different user. If you still cannot resolve, try enhancing the logging to identify the problem. Select the "Enable Logging for troubleshooting" option while adding the package and check the logs for any msi based application specific errors. Steps to "Enable Logging for troubleshooting" would include:
Then modify the defined configuration. For accessing the logs, go to the following location in the client machine: Log name will be in the format Read the logs to understand the error type and follow the appropriate resolution explained in the earlier sections. Learn more about software installation. In case you are not able to troubleshoot the error, then contact support team with the following details:
Applies to: Software Installation, Software Installation failure, Remote Software Distribution, Deployment Status Keywords: Software Installation Failure, Deploy Software, Fatal Error, Deployment Status
Why is my Photoshop installation failing?One possibility is that your computer doesn't meet the minimum system requirements for Photoshop. Another possibility is that you're trying to install an older version of Photoshop on a newer operating system, which isn't compatible. Finally, it's also possible that your installation files are corrupt or incomplete.
Why is my Premiere Pro update failing?Solution 1: Restart your computer and try again. Solution 2: Download the update from Adobe.com. Solution 3: Uninstall and reinstall the Adobe Creative software you are facing difficulties applying the update too.
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