Jobs that require listening skills
Lesson 8: Listening Skills/en/jobsuccess/building-an-effective-business-presentation-/content/ Show IntroductionBy the end of this lesson, you should be able to:
Are you a good listener?You appreciate it when others listen to what you have to say, especially in the workplace. Have you ever wondered if you are a good listener? Do you:
If you answered "yes" to one or more of these questions, you may need to improve your listening skills. Characteristics of poor listenersThe following are all examples of poor listening skills.
What is active listening?In the workplace, people don't always say what they mean. Learning to become a better listener can greatly improve workplace communication. Active listening is listening beyond words in order to understand a deeper message. Active listeners are able to detect and reflect the feelings that give emotional energy to language. Watch the video below to learn some tips for active listening. Follow these tips to become a more active listener:
Using these techniques, the listener feels validated and supported without being judged. Body language and listening skillsGood listening is more than what words you use when listening. Active listeners communicate without interrupting. They use body language to demonstrate their attention and interest. While listening actively:
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