HP laptop black screen with cursor
Hi, Loh My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today. Try entering Safe Mode to repair Press and hold the power button for 5 to 10 seconds to perform a complete shutdown Do this three or more times. If this does not work try the other way: force power off, press and hold the power switch for twenty seconds, then wait for ten and restart Windows will start in the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt Go to Troubleshoot - Advanced options - Reset this PC Then you will have 3 options: Keep my files and applications Keep my files Not save anything Select the option that suits your needs and click Reset If after executing these steps you still cannot log in, you can create a Windows USB to repair it. I recommend you look for another computer to create a USB and repair Windows https://www.microsoft.com/en-us/software-downlo... Show https://www.backup-utility.com/windows-10/reins... https://www.tenforums.com/tutorials/16397-repai... Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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Your HP laptop screen is black, and you haven’t done anything to cause the black screen issue? Don’t panic! The black screen issues usually occur after Windows Update, and many people have resolved the black screen on HP laptop with the solutions in this article. Whether you’re getting the issues like HP screen goes black but still running, or the black screen on startup, you can try the methods below to fix your problem. How do I fix black screen on my HP laptopHere are the solutions to try that have helped people resolve the issue. You shouldn’t have to try them all; just work the list down until everything’s working again. Fix 1: Hard reset your laptopGenerally the hardware faulty can cause the black screen on your HP laptop, so you should remove the connected hardware from your laptop and see if this is where the problem lies in.
If it fixes the black screen issue on your HP laptop, you should have found and fixed your problem. Then you can turn off your laptop, and plug one peripheral device once a time, and see if the issue can be re-produced. Then you can locate the cause and fix it. Note: If this method fixes your black screen issue, you should update your graphics card driver to prevent this issue from happening again. If your black screen is still there, don’t worry. We have other solutions to try. Kindly note if you can’t log into your Windows laptop, you’ll need to boot your laptop into Safe Mode before trying the following solutions. Fix 2: Restart the explorer.exe processIf the explorer.exe process has been closed (probably by virus), your HP laptop can go into black screen. Explorer.exe process manages the desktop, taskbar, etc. on your laptop, so if it’s closed in your system, your desktop and taskbar will become invisible and your screen goes into black. Note: the screenshots below come from Windows 10, and the fixes also work on Windows 8 and Windows 7.
If you can’t find explorer.exe in the list, you can run the process on your own:
Fix 3: Update your graphics driverThe missing or outdated graphics card driver in your laptop can cause the black screen, so you should verify that the graphics drivers in your laptop are up to date, and update those that aren’t. There are two ways to update your graphics drivers: manually and automatically. You can manually search for the latest version of your graphics driver from the manufacturer, and download and install it in your computer. This requires time and computer skills. We recommend this if you’re confident with your computer skills. If you don’t have time or patience, you can do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for it.You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making mistake when installing. You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version, it takes just 2 clicks (and you will get full support and a 30-day money back guarantee).
Check if your black screen has been resolved. Fix 4: Disable fast startupDisabling fast startup may fix the black screen problem on your HP laptop. To do so, follow the steps below:
Restart your computer and see if your laptop screen works properly. Fix 5: Undo recent changesIt’s likely that Windows has been updated recently, or if you have installed a program on your computer, so it leads to the black screen in your laptop. If that’s your case, you should try to restore your Windows system to the previous version. If you installed a program in your HP laptop, uninstall the program from your laptop, and restart your laptop to see if the screen works. If you have upgraded your Windows system, you should restore your system to the previous version. Here’s how to do it: Note: before getting started, you should back up the important data in your computer first. If you’re using Windows 10, 8 or 8.1:
If you’re using Windows 7 or Windows Vista:
After restoring system, restart your laptop and see if it fixes the black screen. Why is my HP laptop screen black?There are various reasons that can cause the black screen in your laptop. One of the common causes is the hardware faulty, such as the loose connection of your GPU, or the bad cables or port can also result in the screen not working. Apart from the hardware issue, your laptop screen can be black because of the software problems, such as the virus or the software corruption. Sometimes it’s hard to identify the exact cause for your black screen issue, but there are still something you can do to fix the annoying problem. You can first troubleshoot where the problem is by connecting an external monitor to your HP laptop firmly and correctly. If the external display works properly, then it should be the monitor issue on your HP laptop, and you should take it to the computer shop and have it repaired. If the external display is still black, then it should be the hardware issue within your laptop or the software issue in your system. Read on and try the solutions below to fix it. That’s it. Hope this post comes in handy and helps fix your black screen issue in your HP laptop. |