Lỗi system error 1378 has occurred windows 7 năm 2024

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Installation of Trados GroupShare 2020 SR1 failed with System error 1378 - The specified account name is already a member of the group

Article Number:000016895 |Last Updated:2/6/2024 1:50 PM

Trados GroupShare 2020 SR1

Installing Trados GroupShare 2020 SR1 fails with System error 1378 - The specified account name is already a member of the group. The information in the installation log:

ERROR: Running exception handlers| Running handlers complete| ERROR: Exception handlers complete| Chef Client failed. 226 resources updated in 46 minutes 52 seconds| FATAL: Stacktrace dumped to c:/programdata/package cache/sdl/sdltradosgroupshare2020/chefsolo/utils/local-mode-cache/cache/chef-stacktrace.out| FATAL: Please provide the contents of the stacktrace.out file if you file a bug report| FATAL: Mixlib::ShellOut::ShellCommandFailed: powershell_script[add service user to Performance Monitor Users] [gs_appservice::default line 145] had an error: Mixlib::ShellOut::ShellCommandFailed: Expected process to exit with [0], but received '2'| Begin output of "C:\Windows\system32\WindowsPowerShell\v1.0\powershell.exe" -NoLogo -NonInteractive -NoProfile -ExecutionPolicy Bypass*[rest of message obscured, may contain password]*| STDOUT: | STDERR: System error 1378 has occurred.System.Management.Automation.RemoteExceptionThe specified account name is already a member of the group.System.Management.Automation.RemoteException| End output of "C:\Windows\system32\WindowsPowerShell\v1.0\powershell.exe" -NoLogo -NonInteractive -NoProfile -ExecutionPolicy Bypass*[rest of message obscured, may contain password]*| Ran "C:\Windows\system32\WindowsPowerShell\v1.0\powershell.exe" -NoLogo -NonInteractive -NoProfile -ExecutionPolicy Bypass*[rest of message obscured, may contain password]*| Command 'C:\opscode\chef\bin\chef-solo.bat' completed with code 1.| ConfigureChefDeployments returned with code 1|System.Exception: ConfigureChefDeployments returned with code 1 at Sdl.Distribution.ServerInstall.Config.PostInstallation.ConfigureChefDeployments[Action`1 Messenger] at Sdl.Distribution.ServerInstall.Core.Operations.DoChefConfiguration[Action`1 Messenger] at Sdl.Distribution.ServerInstall.Wizard.PostInstallStep.b__3_0[Object sender, DoWorkEventArgs args] at System.ComponentModel.BackgroundWorker.OnDoWork[DoWorkEventArgs e] at System.ComponentModel.BackgroundWorker.WorkerThreadStart[Object argument]

1. Open the Computer Management console
2. Expand System Tools
3. Go to Local Users and Groups
4. Click on Groups
5. Locate the Performance Monitor Users group, right-click it, and select Properties
6. In the Members section, remove the Trados GroupShare Service Account.
7. Re-run the GroupShare installer. This will allow the user to be re-added to the group.

The Trados GroupShare Service Account was already part of the Performance Monitor Users group and the installer stopped with System error 1378.