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For most warriors, death is a blessed relief from toil and pain - an honourable exit. Not so for the luckless zombies, victims of the Necromancer's art, who are condemned to return to the earth as his slaves. Nearly immune to most attacks, to poison or blows or blades, their eyes stare madly from decaying bodies as they stalk the battlefield.

Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Côte d'Ivoire [Ivory Coast], Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon Republic, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, India, Indonesia, Ireland, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Croatia, Republic of the Congo, Romania, Rwanda, Saint Helena, Saint Kitts-Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uzbekistan, Vanuatu, Vatican City State, Vietnam, Wallis and Futuna, Western Samoa, Zambia, Zimbabwe

This guide is supposed to assist you in the process of troubleshooting or reporting any issues that may occur during your time with Battle Realms: Zen Edition.

☯ Introduction

Last update of the guide: January 17, 2023

You can easily navigate around the guide by using the bookmarks found on the right panel. ↘️

Please, seek solutions for you issues and report everything over at Bugs & Troubleshooting - Megathread.

When it comes to reporting issues, please, give as much information as you can. Detailed descriptions and steps to reproduce are vital, as well as your GPU manufacturer and other system specifications [best to do via a DxDiag report]. Screenshots, save files & videos help us out a ton as well!

If you've got save files, send them over to support@battlerealms.com.

☯ Things To Consider

As a team of 3 people, we are severely limited, but still trying to put our best effort into the work on this project.

Of course, not everything always goes smoothly but we are already working on it. Please, remember that Battle Realms: Zen Edition

is not a finished product

, but an everchanging product in Early Access. This is just a note from us as the developers, we try to not let that happen to the best of our abilities, but things may break, and things will break. :]

Loading save games from version to version will yield different results based on the changes. The game is in Early Access and undergoes major changes from time to time, you are likely to encounter that throughout the entire development.

The most notorious issues in the game at the moment that will take us a while to fix:

  • The present ultrawidescren resolutions [such as 2560x1080] don't work properly with the game.
  • The global material bug resulting in units having black textures, UI/Mouse Cursor showing wrong texture etc.
  • The global sound/memory buffer issues of sounds looping after the game has been running for a while.PC hangs in this case if you try to exit the game. If that happens, DO NOT try to exit the game. Instead, please follow this instruction[www.c-sharpcorner.com].
    In order to prevent the sound issue. Please, consider restarting the game after running it for around 40 minutes.

🛠️ [1] Game Crash

Any user can voluntarily help us find and fix the exact cause of the crash. It is a sure-shot method that allows us to fix any crashes in a timely manner. This will require setting up a Windows Crash Dump Collection process. For that, please follow this instruction[imgur.com].

Notes:

  • We won't be able to help you fix a crash if we can't reproduce it. We need as much information on that as possible: circumstances, steps to reproduce, videos, save files.
  • The most effective way to have the crash resolved is to send us a dump file as per the instruction above.

🛠️ [2] Unit models

As of Update 1.57.4 the game has improved the high-poly Wolf models on the HIGHEST LoD setting.

You've probably wondered why certain units look different from how you remembered them. This new LoD now replaces the previous "Highest" setting.

Solution: Change "Level Of Detail" from "Highest" to "High" in order to return the old look of the units.

🛠️ [3] Startup / Launch Issues

🛠️ [4] Resolutions

You're wondering why you can't use a resolution native to your monitor. Here's the answer:

At the moment, the game is unable to adjust to and pick any resolution. We have to add those resolutions manually.

As per version 1.58.1, the game natively supports the following resolutions:

  • 4:3 - 640x480, 800x600, 1024x768, 1280x1024, 1600x1200.
  • 16:9 - 1152x864, 1280x720, 1280x800, 1280x960, 1366x768, 1600x900, 1920x1080.
  • 2K, QHD, 4K - 2048x1080, 2560x1080, 3840x2160.
  • [Right now faulty WQHD] - 2560x1440.

🛠️ [5] Screen Issues

After launching the game, you're met with something like this:

  • Check if this solution solves the issue.

🛠️ [6] No Fullscreen / Black Bars

Your game is not fullscreen and has black bars all around the game window.

Solution:

  • Make sure the configuration file [Battle Realms.ini in the core folder] has Fullscreen set to 1.
  • Go to your videocard control panel and make sure the game scales to "Full-Screen" if you want the blackbars gone.
    Here's a list of instructions for each GPU manufacturer: NVIDIA[www.nvidia.com] AMD[www.amd.com]
  • Intel[www.intel.com]

🛠️ [7] Could not initialize display mode / Could not rasterize API

This means that the game, for whatever reason, is unable to render itself on your screen. Usually it has to do with screen resolutions, aspect ratios and the ancient Direct3D BR currently uses.

Note:

"Zen Edition" works fine with multiple monitors.

Note 2:

Every new update or integrity verification will result in the .ini file being reset, always dropping the resolution to 1024x768. Check your .ini file and make sure the correct resolution is set.

Note 3:

Make sure you're using one of the native resolutions supported by your monitor. Best to use the one marked with [Recommended]. Instruction: How to find out the resolution of the screen on my monitor.[www.computerhope.com]

Solution:

Use the scaling option from the previous issue [[4]] and make it "Full Screen".

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🛠️ [8] Windowed Mode

You want to run the game in a window.

Since Update 1.57.4, the game allows setting windowed mode [experimental] through the .ini file found in the core game folder.

In order to get into your game's folder, please, see the picture and follow these steps:

Step 1: Open Steam's main window [not friend list]. Click on the 'LIBRARY' tab. Step 2: Find BR in your game list, right click on it and select 'Properties' from the dropdown list. Step 3: In the newly opened window, click the 'Browse...' button and the game folder will open [check your Windows tabs if it does not appear]. Step 4: Find the .ini file and open it. Change 'Fullscreen=1' to 'Fullscreen=0' in order to activate the windowed mode.

🛠️ [9] Sound Issues

Sounds start looping after some time, the game doesn't quit properly and hangs the PC in the process.

In order to prevent the sound issue from ever happening. Please, consider restarting the game if it's running for 40 minutes or more.

This is a global sound/memory buffer issue we're currently looking into. If that happens, DO NOT try to exit the game. Instead, please follow this instruction[www.c-sharpcorner.com].

Sound Initialization Failed

This error pops up if the game fails to recognize your audio-output device.

Solution:

Try to [re]connect your audio output device.

🛠️ [10] Visual glitches

You're encountering this:

Confirmed to be a global materials issue dating back to the original release of the game, made worse by update 1.58 that makes textures "heavier" and enhances rendering. We're on it, but it will take us some time to fix.

🛠️ [11] Extremely Low FPS or Stutters.

You should normally be able to maintain 60 FPS and above even on low-end hardware if you're running Intel or NVIDIA.

Solution 1:

Make sure you don't have other programs like MSI afterburner running and capping the framerate. Any overlays may or may not intefere with the game depending on your setup.

Solution 2:

Disable Adaptive Sync, NVIDIA G-Sync or AMD Freesync features.

🛠️ [12] Multiplayer issues

First, always make sure you run the latest version of the game [now it's 1.58.1].

As of Update 1.58, the Multiplayer has been massively stabilized.

Playing with friends:

Solution: Tick the "Invite Only" checkbox when creating a room.

Invite friends from your Steam friendlist after having set up the room using the "Invite Only" option. That will prevent other users from joining you.

Regarding lobbies in version 1.58:

There are still minor issues with joining, but you should be able to easily solve them. If you're unable to join a lobby, quit to the main menu and try again. If that doesn't help - quit the game and try to join the lobby again. If anything else fails- change the host if possible. There is some P2P side which can be capricious with connectivity, but we're trying to smoothen everything out.

🛠️ [13] BAD LEVEL

Why is this happening?

This error means that you don't have the map from the save file you're trying to load. It may've been changed by the game since the last time you saved, or you changed it yourself.

☯ Epilogue

If you're running into an issue not described here, or your problem is not solved, please, leave a comment here and we will take a look at what's going on. :]

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