If the progress bar at the top of the Music window is moving, but you dont hear anything
If youre using your computers built-in speakers: Make sure the volume controls are not turned down. Check the control at the top of the Music window and check the computers output volume [in the Sound Output settings]. See If you cant hear sound from your Mac speakers.
Open the Output pane for me
If youre using powered speakers connected to your computer: Make sure the powered speakers are properly plugged into your computers audio port, plugged into a power source, and turned on. Also make sure their volume isnt turned down.
If youre trying to listen to music through remote speakers using AirPort Express: Make sure the remote speakers are selected in the AirPlay pop-up menu AirPort Express, you can find more troubleshooting information in the documentation that came with your AirPort Express, or at the AirPort Support website.
If you cant play a song
If you cant play a song purchased from the iTunes Store: You may have exceeded the number of computers on which you can play your purchases.
If the song isnt an iTunesPlus version, you can play it on up to five authorized computers. After you authorize five computers, you cant play the songs on a sixth computer until you deauthorize one of the five authorized computers. [For instructions on deauthorizing a computer, see Authorize a Mac to play iTunes Store purchases.]
If the song is available as an iTunesPlus download, you can upgrade the song at the iTunes Store. See
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