Remote Desktop connection not working /can’t connect [Fixed]
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
Updated: Nov 8, 2021
Posted: January 2021
Affiliate Disclosure
3
Share
- Remote Desktop is a very useful feature, which allows us to control our computer from another device.
- Some factors can cause Remote Desktop to stop working but read the article below to find plenty of solutions.
- We wrote a lot more about Remote Desktop Connection so it would be useful for you to bookmark the page.
- If you experienced any other Windows 10 errors you have to check out our Windows 10 errors hub.
Remote Desktop is a very useful Windows 10 feature, which allows us to control our computer from another device.
Of course, it requires an internet connection to work, so if your computer is not properly connected to the internet, you won’t be able to use this feature.
However, even some other factors could cause Remote Desktop to stop working, and we’re going to talk about these issues and solutions for them in this article.
Speaking of issues, many users reported the following problems:
- Remote Desktop can’t connect to the remote computer for one of these reasons Windows 10
- Sometimes you might get this error message on your PC. If you encounter this problem, be sure to try all the solutions from this article.
- Windows 10 RDP client not working
- Sometimes RDP client won’t work at all on your PC. This can be due to your system configuration. To fix that, make sure that you’re using a private network.
- RDP this computer can’t connect to the remote computer
- This is another common problem with RDP. To fix this issue, be sure to check both your antivirus and firewall.
- Remote Desktop not working after Windows 10 upgrade
- Sometimes issues with Remote Desktop can occur after installing a Windows update. To fix the issue, simply remove the update and the problem will be fixed.
- Unable to connect to remote PC, please verify Remote Desktop is enabled
- This is another common problem with Remote Desktop. However, you should be able to fix the problem using one of our solutions.
- Windows 10 Remote Desktop credentials did not work
- If you encounter this error on your PC, you might be able to fix it simply by removing your saved credentials.
- Remote Desktop cannot connect error, certificate expired invalid, in the time allotted
- There are various errors that can appear while trying to use the Remote Desktop feature. However, you should be able to fix them using one of our solutions.
- Remote Desktop won’t connect over the Internet
- This is another problem related to the Remote Desktop feature. If Remote Desktop can’t connect, be sure to check your firewall and antivirus settings.
The remote desktop can’t connect to the remote computer for one of these reasons:
- Remote access to the server is not enabled
- The remote computer is turned off
- The remote computer is not available on the network
These can be caused by a limited network connection, not enough memory, and wrong firewall settings.
So, if you can’t connect to Remote Desktop in Windows 10, make sure your computer doesn’t have any of the above-mentioned issues.
Troubleshoot Any Internet Connectivity Woes
A stable internet connection is a prerequisite for using the Remote Desktop feature. To check if you have a truly stable internet connection, you need to do more than just opening Google on your browser. Instead, try playing a YouTube video and see if it plays without buffering every two seconds.
If your internet connection is terribly slow, it could be for several reasons. It could be a problem with your Wi-Fi or with your ISP. In most cases where users have a decent ISP and a fast-speed internet plan, it's the former.
If you've determined that your connection is not the problem, try the next fix.
Wake Up the Remote Machine and Check Its Settings
If your remote machine has been turned off or disconnected from the network, it'll cause the "Remote Desktop Can't Find the Computer" error. As such, double-check to ensure the host machine is awake and connected to your network.
While you're at your host PC, be sure to check if it has remote access enabled too. To enable remote desktop, go to Settings > System > Remote Desktop and use the toggle button below Enable Remote Desktop in the right pane.
Also, make sure you allow Remote Assistance connections to the remote machine. Search the Start Menu for "allow remote access" and open the result named Allow remote connections to this computer. On the right-pane and scroll down to the Remote Desktop section.
Click on Show settings beside Change settings to allow remote connections to this computer and check the box beside Allow Remote Assistance connections to the computer. Press OK and see if this fixes the issue.
5 Ways to Open Remote Desktop Connection in Windows 10
The article illustrates five commonly-used methods to turn on Remote Desktop Connection in Windows 10 computer as below.
Video guide on how to open Remote Desktop Connection in Windows 10:
groovyPost
- SUBSCRIBE
- Best Of
- How To
- News
- Reviews
- YouTube
- Search
How-ToVideo liên quan